Wholesale Supplier To The Decorative Glass Industry
Creating New Traditions
POLICIES
KUTAS WHOLESALE POLICIES
ELIGIBILITY TO PURCHASE
KUTA GLASS SELLS WHOLESALE ONLY! TO QUALIFY A BUSINESS,THEY MUST SUPPLY US WITH:
*A VALID BUSINESS REGISTRATION RELATED TO THE GLASS INDUSTRY.
*LETTER HEAD OR BUSINESS CARD
*BUSINESS CHEQUING ACCOUNT
*A MINIMUM OPENING ORDER OF $600.00 (HST EXCLUDED)
* OUR MINIMUM WHOLESALE PURCHASE IS $200 PER ORDER.
PRICING INFORMATION
* ALL GOODS ARE CLASSIFIED FOR PRICING PURPOSES INTO TWO LEVELS:
-LEVEL 2 PRICING FOR ANNUAL VOLUME LESS THAN $15,000
-LEVEL 1 PRICING FOR ANNUAL VOLUME OVER $15,000 .
* WHEN A LEVEL 2 CUSTOMER MAKES A PURCHASE OF $2500.00 (AT SUBTOTAL) OR MORE AT ONE TIME THEY WILL BE GIVEN LEVEL 1 PRICING FOR THAT ORDER AND IT WILL BE EXTENDED FOR A 2 MONTH PERIOD.
*CUSTOMERS THAT PURCHASE LESS THAN $15,000, OR OVER $15,000 WORTH OF PRODUCT DURING OUR FISCAL YEAR, WHICH RUNS JUNE 1ST- MAY 31ST, ARE ELIGIBLE TO RECEIVE OUR LEVEL 1 OR LEVEL 2 PRICING FOR THE BALANCE OF OUR FISCAL YEAR AND FOR THE FOLLOWING FISCAL YEAR. SEE NOTES A) AND B) BELOW.
A) TAXES AND MISCELLANEOUS CHARGES MAY NOT BE INCLUDED WHEN CALCULATING INVOICE VALUE FOR PRICING PURPOSES.
B) WE WILL ADJUST CUSTOMER PRICE LEVELS UP OR DOWN AUTOMATICALLY AT THE END OF OUR FISCAL YEAR, FOR LEVEL 1 AND 2 CUSTOMERS, IF YOU BELIEVE YOU HAVE QUALIFIED FOR A BETTER PRICE LEVEL DURING OUR FISCAL YEAR, PLEASE NOTIFY US AND WE WILL ADJUST YOUR LEVEL IMMEDIATELY IF YOU HAVE REACHED THE NEXT PRICE LEVEL.
TERMS
*YOU MUST BE A VALID BUSINESS WITH A STUDIO OR STOREFRONT TO OBTAIN THE PRICES SHOWN IN OUR CATALOGUE.
*ALL NEW OR EXISTING ACCOUNTS ARE CASH AND CARRY UPON RECEIPT OF INVOICE.
* ALL PRICES IN THE CATALOGUE ARE SUBJECT TO CHANGE AT ANY TIME & CUSTOMERS WILL BE BILLED AT THE PRICES IN EFFECT. A CURRENCY SURCHARGE MAY APPLY DUE TO THE VOLATILITY OF THE CANADIAN DOLLAR. CUSTOMERS WILL BE NOTIFIED OF THE SURCHARGE, IF ANY.
RETURNS
* PLEASE DO NOT RETURN ANY MERCHANDISE WITHOUT FIRST CONTACTING US AND ADVISING WHAT IS BEING RETURNED AND THE REASON.
*MERHANDISE RETURNED FOR ANY REASON OTHER THAN "DEFECTIVE" OR "WRONG SHIPMENT" WILL BE CHARGED A 15% RESTOCKING FEE PLUS CUSTOMER PAYS SHIPPING BOTH WAYS.
*GLASS AND METALS ARE NOT RETURNABLE.
*RETURNS OF ANY PRODUCT WILL NOT BE ACCEPTED AFTER 30 DAYS UNDER ANY CIRCUMSTANCE.
TRUCK / COURIER SHIPMENTS
* WE DO OUR BEST TO SHOP FOR THE BEST SHIPPING RATES TO KEEP FREIGHT COSTS AFFORDABLE. TRUCKING AND COURIER COMPANIES DO NOT COVER THE FULL COST OF LOST OR DAMAGED SHIPMENTS WITHOUT INSURANCE. FEDEX HAS A MAXIMUM ALLOWANCE OF $100 PER SHIPMENT AND TRUCKING COMPANIES OFFER $2.00 PER POUND. PLEASE INDICATE ON YOUR ORDER IF YOU WANT INSURANCE ADDED TO COVER THE FULL COST OF YOUR SHIPMENT. ALL ORDERS WILL BE UNINSURED UNLESS SPECIFIED. IF YOU CHOOSE NOT TO HAVE THIS COVERAGE, WE ARE NOT LIABLE FOR LOSS OR DAMAGE OF MERCHANDISE ONCE IT HAS LEFT OUR WAREHOUSE. RESPONSIBILITY FOR SAFE DELIVERY PASSES TO THE TRUCKING OR COURIER COMPANY. ALWAYS SIGN THE B.O.L. "SUBJECT TO INSPECTION". IF THE SHIPMENT SHOWS OUTWARD SIGNS OF DAMAGE, PLEASE INSPECT THE ORDER BEFORE SIGNING THE DELIVERY RECEIPT. IF DAMAGE OR LOSS IS EVIDENT, INDICATE THAT ON THE DELIVERY RECEIPT AND FILE A CLAIM AT ONCE, THEN NOTIFY US. AS WE DO OUR BEST TO PACK GLASS CRATES AND BOXES TO ARRIVE SAFELY, AN INDUSTRY STANDARD ACCEPTABLE FOR BROKEN GLASS IS 3-4 SHEETS PER CASE.
* WE SHIP BY THE MEANS WE CONSIDER BEST UNLESS A SPECIFIC REQUEST IS MADE.
EXISTING ACCOUNTS WITH CREDIT TERMS IN PLACE ALREADY.
*TERMS ON OPEN ACCOUNTS ARE "NET 30 DAYS" AND THER IS A 2% MONTHLY FINANCE CHARGE ON ALL OVERDUE ACCOUNTS.
*ACCOUNTS THAT REACH 45 DAYS WILL AUTOMATICALLY REVERT TO CASH AND CARRY.
TAX AND CE
* HST TO BE ADDED TO CATALOGUE PRICES.
*CE (CURRENCY EXCHANGE) WILL BE ADDED TO ALL AMERICAN PRODUCT PRICES IN THE CATALOGUE.
PLEASE CALL OR EMAIL WITH ANY QUESTIONS OR CONCERNS
THANK-YOU!
KUTAS WHOLESALE POLICIES
KUTA GLASS ACCESSORIES LTD. IS COMMITTED TO RESPECTING THE PRIVACY RIGHTS OF OUR CUSTOMERS WHOSE PERSONAL AND BUSINESS INFORMATION WE HAVE COLLECTED.
WE ONLY COLLECT PERSONAL AND BUSINESS INFORMATION THAT IS DIRECTLY RELATED TO OUR BUSINESS OF THE SELLING AND DELIVERY OF GOODS. ONLY NECESSARY INFORMATION IS SHARED WITH THIRD PARTIES WHEN WE ARE FACILITATING THE DELIVERY OF GOODS.
WE PROTECT YOUR CREDIT CARD INFORMATION BY DESTROYING IT AFTER EACH USE, UNLESS A CUSTOMER HAS FILLED OUT AN AUTHORIZATION FORM ALLOWING US TO KEEP THIS INFORMATION. THIS INFORMATION IS STORED ON PAPER ONLY, NOT ONLINE OR ON COMPUTER. THESE FORMS ARE KEPT IN CUSTOMER FILES THAT ONLY OUR STAFF HAVE ACCESS TO. OUR FILES ARE REVIEWED ON A CONTINUAL BASIS AND ANY OLD INFORMATION IS DESTROYED. CUSTOMERS HAVE THE RIGHT TO REVOKE THIS AUTHORIZATION AT ANY TIME.
NO CREDIT OR FINANCIAL INFORMATION IS SHARED WITH ANY THIRD-PARTIES UNLESS WE OBTAIN WRITTEN CONSENT TO DO SO, FOR EXAMPLE, WHEN A CUSTOMER HAS ASKED KUTA GLASS ACCESSORIES LTD. FOR A CREDIT REFERENCE. AT NO TIME HAVE WE EVER, OR WILL WE EVER, SELL ANY INFORMATION ABOUT OUR CUSTOMERS TO ANY THIRD-PARTY GROUP.
WE SEND OUT OUR MONTHLY NEWSLETTER VIA EMAIL TO CUSTOMERS WHO HAVE INDICATED THEY WANT TO RECEIVE IT. CUSTOMERS HAVE THE RIGHT AT ANY TIME TO UNSUBSCRIBE TO OUR NEWSLETTER AND CAN DO SO BY CLICKING ON THE UNSUBSCRIBE BUTTON AT THE BOTTOM OF THE NEWSLETTER.
IF, AS A CUSTOMER, YOU HAVE ANY CONCERNS OR QUESTIONS REGARDING HOW WE USE YOUR INFORMATION OR HAVE QUESTIONS ABOUT OUR PRIVACY POLICY, PLEASE CONTACT ANTHONY FARRUGIA AT 905-873-8800 OR BY EMAIL: